Terms of Service | CoachBizz AI

Amerney LLC https://coachbizz.ai Effective Date: February 3, 2026

1. Agreement to Terms These Terms of Service (“Terms”) constitute a legally binding agreement between you and Amerney LLC (“Company,” “we,” “our,” or “us”), governing your use of the services provided through the CoachBizz.ai platform, including AI voice agent services, SMS messaging, and related technology services (collectively, the “Services”). By using our Services, or by interacting with a business that uses our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use or interact with the Services. 2. Description of Services Amerney LLC provides AI-powered voice agent and messaging technology services to client businesses, including restaurants and service-based businesses. Our Services include: • AI voice agents that answer inbound phone calls on behalf of client businesses. • Informational and transactional SMS messaging sent at the request of callers who provide verbal consent during a call. • Related communication tools and integrations provided to client businesses. Important: Amerney LLC is a technology service provider. We provide communication tools to client businesses, but we do not own, operate, manage, or control the client businesses that use our Services. The client business is solely responsible for its own products, services, pricing, availability, business decisions, and compliance with applicable laws and regulations. Amerney LLC is not responsible for the actions, omissions, representations, or obligations of any client business. 3. SMS Messaging Terms 3.1 Consent. During an inbound phone call with our AI voice agent, you may be offered the option to receive informational or transactional SMS messages. SMS messages are sent only after you provide explicit verbal consent during the call. We do not send unsolicited messages. We do not send promotional or marketing SMS messages unless you provide separate, explicit opt-in consent for marketing communications. Consent to receive SMS messages is not a condition of purchasing any goods or services. 3.2 Message Content. SMS messages sent through our platform are informational and transactional in nature and may include content such as links to a business’s location or directions, links to a menu or ordering platform, appointment confirmations, appointment reminders, and other similar transactional notifications. 3.3 Opt-Out. You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. Once we receive your STOP request, we will promptly cease sending SMS messages to your number. You may also contact us at support@coachbizz.ai to request removal from our messaging lists. Opting out of SMS messages does not affect your ability to call businesses that use our Services. 3.4 Message Frequency. Message frequency will vary and is limited to the specific informational or transactional messages requested by the caller during the interaction. 3.5 Message and Data Rates. Standard message and data rates from your wireless carrier may apply to any SMS messages you receive. Amerney LLC is not responsible for any charges imposed by your wireless carrier. 4. User Responsibilities and Acceptable Use By using or interacting with the Services, you agree that you will: • Provide accurate information during your interactions with the Services. • Not use the Services for any unlawful, fraudulent, or abusive purpose. • Not attempt to disrupt, interfere with, or gain unauthorized access to the Services, our systems, or our networks. • Not use the Services to transmit any content that is threatening, harassing, defamatory, obscene, or otherwise objectionable. • Not impersonate any person or entity in your interactions with the Services. • Not use automated systems, bots, or scripts to interact with the Services in a manner not intended by Amerney LLC. • Comply with all applicable local, state, and federal laws and regulations. We reserve the right to suspend or terminate access to the Services for any user who violates these Terms or uses the Services in a manner that we determine, in our sole discretion, to be harmful, abusive, or disruptive. 5. Intellectual Property All content, technology, software, trademarks, and other intellectual property associated with the Services are the property of Amerney LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or otherwise exploit any aspect of the Services without our prior written consent. 6. Disclaimer of Warranties THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMERNEY LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT. Without limiting the foregoing, Amerney LLC does not warrant that: • The Services will be uninterrupted, error-free, or available at all times. • The information provided by the AI voice agent will be accurate, complete, or current. • SMS messages will be delivered successfully in all circumstances, as delivery depends on third-party wireless carriers and networks outside our control. • The Services will meet your specific requirements or expectations. The AI voice agent is an automated system and may occasionally provide inaccurate, incomplete, or outdated information. You should verify all information directly with the client business. Amerney LLC is not responsible for any decisions you make based on information provided by the AI voice agent. 7. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMERNEY LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF AMERNEY LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF AMERNEY LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED FIFTY DOLLARS ($50.00). Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law. 8. Indemnification You agree to indemnify, defend, and hold harmless Amerney LLC, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of or interaction with the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any dispute between you and a client business. This indemnification obligation shall survive the termination of these Terms and your use of the Services. 9. Service Availability We strive to maintain the availability of the Services but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to scheduled maintenance, system upgrades, technical issues, network failures, or circumstances beyond our reasonable control. Amerney LLC shall not be liable for any loss or inconvenience resulting from any downtime or unavailability of the Services. 10. Third-Party Services and Links The Services may include links to third-party websites, applications, or services, including but not limited to online ordering platforms, map services, and client business websites. Amerney LLC does not control, endorse, or assume any responsibility for any third-party websites or services. Your use of any third-party websites or services is at your own risk and subject to the terms and policies of those third parties. 11. Modification of Terms We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Effective Date” at the top of this page. Your continued use of or interaction with the Services after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically. 12. Termination Amerney LLC reserves the right to suspend or terminate any user’s access to the Services at any time, with or without cause and with or without notice, in our sole discretion. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6 (Disclaimer of Warranties), 7 (Limitation of Liability), 8 (Indemnification), and 14 (Governing Law and Dispute Resolution). 13. No Agency Relationship Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Amerney LLC, or between Amerney LLC and any client business. Amerney LLC does not act as an agent, representative, or employee of any client business. All representations, commitments, and obligations of a client business are the sole responsibility of that client business. 14. Governing Law and Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the State of Delaware. Judgment on the arbitration award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys’ fees in connection with the arbitration, unless the arbitrator determines otherwise. 15. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision. 16. Entire Agreement These Terms, together with the Privacy Policy available at https://coachbizz.ai/privacy, constitute the entire agreement between you and Amerney LLC with respect to your use of the Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof. 17. Contact Us If you have any questions or concerns about these Terms of Service, please contact us at: Amerney LLC Email: support@coachbizz.ai Website: https://coachbizz.ai